Beatrice Grunwald

I was very very frustrated when I called but was so happy to get a nice lady on the phone that had t

I was very very frustrated when I called but was so happy to get a nice lady on the phone that had the most patience with me! The confusion is really that a white cable goes in the black device! The c...

Mirna Rivera

Great customer service. Customer service agent was friendly and very helpful. It took a few minutes

Great customer service. Customer service agent was friendly and very helpful. It took a few minutes but she solved my issue and taught me how to handle the issue in the future and left the door open t...

Tianzhou Yu

Christian showed up at the beginning of the window. He knew what he was doing and correctly identifi

Christian showed up at the beginning of the window. He knew what he was doing and correctly identified the problem with my router. He left the router with me for temporary use and I was able to fix th...

Andree LeRoy

Christian was very professional He waited for me and fixed the issue right away I’m a busy worki

Christian was very professional He waited for me and fixed the issue right away I’m a busy working professional and really appreciate his kindness he answered all my questions and handled the iss...

Karlee Bell

The service was spotty usually and got worse…

The service was spotty usually and got worse this last week. We reached out to support and they were ineffective and wouldn't send a technician to determine why rebooting the equipment repeatedly was...

Diego

Christian done a very good job!

Pina

I am customer from 10 years almost and I got an appointment to can have the fiber. Appointment possi

I am customer from 10 years almost and I got an appointment to can have the fiber. Appointment possible from 8 to 17. With this economy we have to give up one entire day for them. Ok, let’s do it… I...

shootmine

I find the company reliable and has a…

I find the company reliable and has a good network

Marianne

I try since 23/7/24 to cancel my…

I try since 23/7/24 to cancel my subscription for internet but they just don't react. And keep sending bills.They did respond after posting here. And credited my last bill, so I update my review from...

macstyz

The worse internet provider ever

The worse internet provider ever. Extremely slow and unreliable internet, non existing customer service.

MH

No internet connection for 1 week

No internet connection for 1 week! The customer service is a nightmare. I send message / mail for 3 times and recieved no reply at all. Called the call center but not a word of english was spoken. Bar...

CW35

Fix your communication

First and foremost they need to work on their communication skills. We waited 2 weeks for an appointment but rhey had canceled the order without communicating with us. Because of them we have lived we...

Imogen Kingsley

Converge is just the absolute worst. First of all, they'll ruin your home by drilling holes in the w

Converge is just the absolute worst. First of all, they'll ruin your home by drilling holes in the walls to fix wires and low-key threaten you by saying if they don't do that, there's no other way. Th...

Rodalyn Padilla - Bardillon

Please stop giving generic responses. I have already made the payment last Thursday and submitted pr

Please stop giving generic responses. I have already made the payment last Thursday and submitted proof multiple times. This has not been checked or verified properly on your end. I expect real actio...

Kaoruko Waguri

I am extremely disappointed with this telco’s service. There is not one day where our internet works

I am extremely disappointed with this telco’s service. There is not one day where our internet works consistently – it goes down constantly, and we’re left without connection for hours on end. When...

Stacey del Socorro

This is the worst broadbrand and thank goodness we experience the worst before the wifi box got atta

This is the worst broadbrand and thank goodness we experience the worst before the wifi box got attach. Electricians and customer support seem to have their own thing going on. It’s very kanya-kanya....

EW71

Quick setup and billing, but disappointing customer support.

The setup and billing process was quick, but the after-sales support leaves much to be desired. Customer service is ineffective, and technician appointments are often delayed, even during extended int...

Wilfried Parker

Persistent Slow Connection Issue

I've been dealing with a sluggish connection since April 2025, and as of January 2026, the problem remains unresolved. The support team consistently suggests rebooting, which has been completely ineff...

Eifion Jones

Service for 24 months was fine to be fair. My issue is that as soon as my 24 month contract ended my

Service for 24 months was fine to be fair. My issue is that as soon as my 24 month contract ended my mo they billing shot up by £15. This ended up costing me £90. Why do Plusnet or other companies fe...

Rhett H.

Installation Issues and Poor Service Experience

The installation process on a Wednesday was far from smooth. Four individuals were assigned to the task, but they informed me that an engineer would need to assist later due to an issue they couldn't...

Nathani20

Contract renewed after 15 years

I recently renewed my contract after 15 years with the service, upgrading to 145mb/s. The lowest speed recorded was 142! My old contract was approximately £30 per month, while the new one is £23. I've...

Lionel Rogers

I am a new customer to Plusnet

I am a new customer to Plusnet. I wasn't connected on due day. Phoned customer service. Guy was very polite said internet should be connected. couldn't see why not, would phone back at 7pm. He didn't....

PolanGameplayYT72

Had nothing but trouble from plusnet's…

Had nothing but trouble from plusnet's business customer service team from start to finish. Would definitely not recommend them for any business services.

Leamon Brown

Impossible to get a response from PlusNet

My contract with PlusNet ends next month. I have been trying to get a response from them for nearly an hour without success. It appears that the company does not want my business so I will be leaving.

owin tan phat

I've been using IPNProxy for a while now and honestly, the experience has been very smooth. The prox

I've been using IPNProxy for a while now and honestly, the experience has been very smooth. The proxies are fast, stable, and easy to integrate into my workflow. What I like the most is the reliabili...

SW41

Amazing proxy speed and quality...

I was a bit hesitant before I started using this service, but it really is worth all the money I paid for the quality of the proxy speed.Very successful! Thank you very much.

Kaylee H.

Best results I have received in a while

Best site for proxies I have used that far, 10/10 beginner friendly site. Vouch for them, will buy again!

Jayda Brown

Speed + performance = Ipnproxy 😁

I wanted to share my feedback on Ipnproxy. I have found the service to be consistently reliable, with high-performance proxies that integrate seamlessly with my tasks. Your team's support has been exc...

Rosa Singh

Really good service so far

LM

Great service i recommend strongly

Great service i recommend strongly

Rahul

I was facing some wifi issues and one of the customer service agents named Divine helped me in a ver

I was facing some wifi issues and one of the customer service agents named Divine helped me in a very calm and professional manner to reolve the issue and double check as well if everything was workin...

Jess Collins

If you go to university and have Glide wifi. Do not accept the offer. DO NOT SUFFER LIKE WE HAVE. Li

If you go to university and have Glide wifi. Do not accept the offer. DO NOT SUFFER LIKE WE HAVE. Live chat is never open. As I type I’ve been trying to call their 24/7 service since 11pm, it’s now 1:...

Shelley

Internet Down Since 28 November Despite Support Contacts

The internet connection has been down since 28 November. After several communications with the support team and multiple remote diagnostics with technicians, it was determined that the router is defec...

Mrflo0992

Great customer service and friendly

Great customer service and friendly, didnt get the outcome I wanted but they helped with the best of their abilities.

Braxton Hughes

Amazing service

The efficiency and adequacy in fixing the problem at hand

Reba Bell

Very efficient

I was impressed by the team picking up my call late in the evening, and being able to work out the issue with my wifi so efficiently (even when I was struggling to locate certain information). They th...

Naomi Bawdon

I’ve had ongoing issues with my Sky Glass TV since the day I received it. From the very beginning,

I’ve had ongoing issues with my Sky Glass TV since the day I received it. From the very beginning, the TV has randomly jumped to maximum volume and produced extremely loud, distorted, fuzzy noises. I...

Lyn Fawcett

TOTAL INCOMPETENCE Waited 8 days for a replacement sky box and you send me a broken one.‘ Still wait

TOTAL INCOMPETENCE Waited 8 days for a replacement sky box and you send me a broken one.‘ Still waiting since 9 March for your technical department to resolve a GLITCH in my account which stops you fr...

Mike Crocker

Just switched from Virgin which I thought was bad but if anything Sky is worse. Went into the shop i

Just switched from Virgin which I thought was bad but if anything Sky is worse. Went into the shop in Cardiff and staff waxed lyrical about their superior offering. It's more or less the same except I...

Chris parker

Tried to find about Sky/Netflix deal . "Virtual Chat" interacted with me. Totally useless - gave up

Tried to find about Sky/Netflix deal . "Virtual Chat" interacted with me. Totally useless - gave up and will not deal with Sky. IF you do not invest in training bots then you need a back up . Sadly co...

Emer McCourt

I returned my equipment to Sky after cancelling my subscription - it was posted to the address given

I returned my equipment to Sky after cancelling my subscription - it was posted to the address given and tracked - I have had a message that they will charge my account for the equipment cost since th...

Steve Duckworth

Just got the new sky streaming box, I was never informed that it had no recording feature, the box g

Just got the new sky streaming box, I was never informed that it had no recording feature, the box glitches and turns itself off, and the interface in terrible. How on earth sky have brought this to m...

Matt

You'll sign up or renew at an agreed up rate for a set period of time (in my case 1 year) and they'l

You'll sign up or renew at an agreed up rate for a set period of time (in my case 1 year) and they'll raise your price during that period. I had two 'adjustments' within the first few months. Very i...

Derek Lee

If I could give LESS than 1 star...I would! #Seriously I use to be a fan and love these guys. BUT th

If I could give LESS than 1 star...I would! #Seriously I use to be a fan and love these guys. BUT they "Pretend" to work with you...then after 1 month of adjusting the prices and what was promised. It...

LK26

Despicable service and uneducated techs

Despicable service and uneducated technicians; it took over a week, numerous calls, and a second technician to fix the internet connection issue. The standard response from Midco was, "I don't know.....

Lara Taylor

I'd give it zero stars if I could

I'd give it zero stars if I could, or even a negative star for all the hassle and time I've invested into a piss poor service. Where do I start? The initial hook up appointment that the tech gave up a...

Jade Wilson

Blocks standard features for upcharge

Absolutely trash company. I was on the phone with support for almost an hour because I was unable to connect to my SQL servers at work. They swore up and down that they do not block ports and it had t...

Paul Reazer

A conscientious customer rep

A conscientious customer rep; name is Jen, worked with me on a complex problem here in Sioux Falls SD. She worked tirelessly checking on whether or not my anti-virus program was a real problem involvi...

Michael Neary

The sky customer service is a joke. I actually think they are laughing at their customers. We have a

The sky customer service is a joke. I actually think they are laughing at their customers. We have a broadband issue, pretty simple really, the inside line /box was broken by dog called customer servi...

Bogdan Costin

If I could give zero, I would. We "ve been without internet for a week, I called them every day and

If I could give zero, I would. We "ve been without internet for a week, I called them every day and the same lies "Issue will be resolved by the evening". I would not recommend them to by worst enemy....

Nina H.

Customer service experience was extremely disappointing.

The customer service experience was extremely disappointing. It feels like they are mocking their clients. We have a simple broadband issue; the outside line has broken. This occurred a month ago, and...

Donald Lewis

Extremely disappointing experience

If I could rate this lower than one star, I absolutely would. I initially signed up for a high-speed fiber and TV package, but my TV service was unexpectedly canceled just minutes after signing up, an...

Karlie Ross

Appalling customer service

I ordered sky stream for whole house on 12th October. The delivery should have had 2 boxes in it but it had only 1. 2 months later and 3 visits to the sky shop and 4 calls later and I still have not...

Lincoln Parker

Customer service

I have the worst experience with customer service there very poor customer service support I tried calling them to cancel my account I don’t use sky never did and they don’t answer there phone I tried...

TK

Great provider when you think about the cost and how fast the speed is, however, there are a few thi

Great provider when you think about the cost and how fast the speed is, however, there are a few things to consider before signing up with them. 1. The wait time to get started with the service can b...

James Maxfield

toob supplied me with a great router..and I was flabbergasted with the upload speed it being a bit h

toob supplied me with a great router..and I was flabbergasted with the upload speed it being a bit higher than the fast download speed the fitting engineer was very amenable in placing it where it was...

Athos vk

The setup is smooth and the price is just really competitive. The router's coverage performance is a

The setup is smooth and the price is just really competitive. The router's coverage performance is a bit mixed, as I'll get vastly different signal strength at the same spot at different times, but ot...

Kirsty Bleach

The customer service here is the best I have ever had from a broadband provider. Natalie was really

The customer service here is the best I have ever had from a broadband provider. Natalie was really polite, friendly and so helpful. She did everything she could to help resolve my issue. Every time I...

Mr Kevin Jones

Clear and concise from start to finish. I knew what and when anything was happening, knew what I w

Clear and concise from start to finish. I knew what and when anything was happening, knew what I was paying. Setup was quick and efficient and WiFi mesh delivered 2 days later as promised. Can't f...

VISHAL PAREKH

Installations engineer didn't turned up even I request for the non availability they sent the guy ea

Installations engineer didn't turned up even I request for the non availability they sent the guy early Now I am not having any internet after my contract ends as no nearby availability available fro...

Lewi G.

Joe and the lads in garden team 2 were amazing. Made sure I was comfortable with the setup before pr

Joe and the lads in garden team 2 were amazing. Made sure I was comfortable with the setup before proceeding and walked me through everything, ensuring peace of mind. Really friendly guys and finished...

Melanie Raven

Great experience with Joe and garden team 2. They discussed with us the placement of the cable, when

Great experience with Joe and garden team 2. They discussed with us the placement of the cable, when we were happy they worked hard and kept the site tidy. All very polite and happy workers.

Jim Pettitt

They had to come a long way down our garden, but Garden Team 3 did an excellent job, with minimal di

They had to come a long way down our garden, but Garden Team 3 did an excellent job, with minimal disruption. The house installer also made a very neat job and we went live without any problems. All w...

Cameron Matthews

Before I went to Wessex internet I was with Sky Broadband, which I had a lot of problems with. Sky w

Before I went to Wessex internet I was with Sky Broadband, which I had a lot of problems with. Sky were extremely unhelpful, never providing reasons or answering calls/ offering support. The transiti...

Andy Peters

Really good experience having my full fibre fitted in Milford on Sea. A lot of work but everyone fro

Really good experience having my full fibre fitted in Milford on Sea. A lot of work but everyone from Ian in the surveying department through to Troy and team 5 in gardens department, Adrian who made...

Peter Nicholls

Great work from Garden Team 5. Had to negotiate some challenging issues regarding installation! Also

Great work from Garden Team 5. Had to negotiate some challenging issues regarding installation! Also very efficient and informative internal set up by Adrian on 13 February

anthony baron

Apparently Befibre have gone through a merger. God help us all. Warning: you are now no longer able

Apparently Befibre have gone through a merger. God help us all. Warning: you are now no longer able to get through to technical support despite the phone menu offering this as an option. Instead you...

Lexie Lou

Beware the do nothing price hike after just 12 months is from £26 to £37 a month so an eye watering

Beware the do nothing price hike after just 12 months is from £26 to £37 a month so an eye watering 43% or £132 a year. They may give you very little notice of this, 13 days in my case (or 7 working d...

Rick Shackleton

Some to customer service today in the uk and I needed all my bills from July last year. The gentlem

Some to customer service today in the uk and I needed all my bills from July last year. The gentleman in billing provided me with the all the billing I needed for my accounts. Again Befibre delivered...

Jill Busby

I have not had any response to my many complaints. The LOS is not lit on my box for your fibre so my

I have not had any response to my many complaints. The LOS is not lit on my box for your fibre so my connection is very poor and keeps dipping in and out, has been for weeks now. I need an engineer ur...

Anne Marie McCarthy

Spoke to Alexandra from Glasgow in cancellations . Brilliant service , having previously had a poor

Spoke to Alexandra from Glasgow in cancellations . Brilliant service , having previously had a poor experience with another member of staff Alexandra was a pleasure to deal with , professional , and e...

anthony baron

This company is incompetent. Reported faulty mesh signal booster. Was told that the representative n

This company is incompetent. Reported faulty mesh signal booster. Was told that the representative needed management sign off before sending out replacement equipment. He couldnt reach a manager by ph...

GG

Avoid

Signed up giga fast, it’s not a gig, it’s 900MB and they give you a WiFi 5 router that can’t handle 900MB wirelessly. Via LAN possible but I was only getting just above the guarantee speed of 600MB. I...

TEAF

Lies told yet again

When online to girl she told me I would have broadband yesterday still no sign and it's like speaking to someone is something they dont do! Do you use this company if you want to speak to a human per...

H Thompson

AVOID AT ALL COSTS

AVOID AT ALL COSTSYou’ll be waiting weeks to get installed. They’ll lie to you and make every excuse under the sun. They’ll pass you from one agent to another then they’ll cut you off after wasting yo...

L

Didn’t even make it to being a customer…

Didn’t even make it to being a customer and I’m still infuriated and bamboozled! I have never had such a baffling experience as a customer as I have over the last 4 days with Sky broadband. Signed up...

Richard

I'm trying to discover the date of my end of contract, it's a simple question but this cannot be ans

I'm trying to discover the date of my end of contract, it's a simple question but this cannot be answered online. They deliberately make this impossible to do. The AI chat bot is sooo pathetic, again,...

John

The actual broadband is hopeless slow…

The actual broadband is hopeless slow sticky lots of things that were working fine have now stopped working

Chris Hoos

The installation team turned up in bad weather but that didn't stop them doing a quick and professio

The installation team turned up in bad weather but that didn't stop them doing a quick and professional job. Indoors the job was completed quickly and without fuss and I was online quickly. Everything...

Jarrod

Extremely disappointing experience.

Extremely disappointing experience. Supply is consistently disrupted with no compensation provided. The service lacks affiliation with any officially recognized consumer accreditation bodies. The plat...

TJ43

Country Connect

Country Connect, are great to work with always willing to help. would certainly recommend them for any service i.e VOIP, Broadnand and much much more.Thank you once again for your valued service, Coun...

Fabian M.

Country Connect

Go above and beyond to assist with any issues, really friendly and helpful staff. couldn't fault their product and services, end to end assistance and small enough to give personalised support while l...

Trisha

Amazing service from a friendly and knowledgeable team

Amazing service from a friendly and knowledgeable team. Super fast broadband delivered on time, working well, and with no problems. Everything is simple and straight forward, and the team at Country...

Noah Rogers

Knowledgeable

Knowledgeable, helpful prompt and friendly team would recommend.

Norbert Stier

More or less from the beginning they are taking the money on different dates of each month. In Janua

More or less from the beginning they are taking the money on different dates of each month. In January 2026 2nd and 30th. Written an email to CC 7 days ago. Not a word from them. The silence of the g...

April Morgan

AVOID at all costs

AVOID at all costs ! Worst experience we ever had with an internet provider.The internet speeds are far below what is advertised. We measured and documented them and requested some clarifications, we...

Zouf34

No hot water or central heating.

Rang as we had no hot water and no central heating. Rang EON spoke to George who was calm reassuring confronted with a panic stricken woman. He asked questions and although I couldn't find my account...

Dom Baker

I wrote a review last week to state…

I wrote a review last week to state that I have not had any heating on in my house for over 12 months as Eon took £1,500 from me and demanding another £4k all within a 12 month period. I had to fight...

EN6

Quick access

Lindy Hughes

Be careful with this company

Be careful with this company. They most likely like to scam people out of money, especially if you are not a German resident. Their employee's either are not supervised properly, or it is a part of th...

Emily Dieter

Awful experience. My last encounter was a 62 minute conversation trying to get a credit I was promis

Awful experience. My last encounter was a 62 minute conversation trying to get a credit I was promised for a modem that was returned. I have called them multiple times since November with many issues...

shea nelson

The worst internet I’ve had never really worked always in and out of service I’m getting rid of it a

The worst internet I’ve had never really worked always in and out of service I’m getting rid of it and now they want to charge me 400 and want me to pack up everything and ship it to them… FU it will...

Nioka Avery

Worst company ever the Internet super exclusive an hardly works an they didn't show up for thief app

Worst company ever the Internet super exclusive an hardly works an they didn't show up for thief appointment to even install it then has to wait another two weeks for them it kept increasing constantl...

Sam Philipp

The worst internet ive ever had. Data on a phone works far better than this. Customer service was ju

The worst internet ive ever had. Data on a phone works far better than this. Customer service was just annoying and doesn't seem to get the point of your call to cancel. Id rather be shut off from soc...

Snoopy Jr

After they rescheduled my appointment, they came when I wasn't home and told my wife where it was be

After they rescheduled my appointment, they came when I wasn't home and told my wife where it was best. That's when a $50 pole charge appeared. To make it worse they put the dish under a tree pointing...

Letisia Alaniz

Well we trying to get service since Tuesday they come out some lady and shit dont work. We need out

Well we trying to get service since Tuesday they come out some lady and shit dont work. We need out of this contract. Now they sending someone one else supposedly tomorrow. Terrible

Lloyd Lickfold

Hands down the worst internet provider I have ever had. We had to get our fibre originally through t

Hands down the worst internet provider I have ever had. We had to get our fibre originally through them because of where I live. The WiFi signal never worked you could sit directly in front of the rou...

Ron Cook

Exceptional Support Experience

The assistance I received was truly exceptional. I thought I had a problem, but it turned out to be a misunderstanding. The representative guided me expertly through the situation, providing efficient...

xSolrac42

The product its engineering and sales…

The product its engineering and sales staff are brilliant but the Support Management is dreadful. They have no idea of what A CUSTOMER is. According to them they are ticket number who can only reques...

LM

Quick reponse from the tech team and a…

Quick reponse from the tech team and a very patient, helpful person (Leon) explained everything we needed to do to switch to a digital phone line. We feel well supported in a process I know nothing a...

naznaczony97

Very Happy Experience with County Broadband

Very happy with our experience with County Broadband. From our initial enquiry with Lee, the two guys who did the external work (one was called Adam, the other sorry didn’t get his name) were lovely...

Sandy Long

The most excellent It Guru

Leon! You couldn’t have been more helpful and human! Thank you for letting your fab personality show, it makes such a lovely change from script reading robots! Our IT guru, Rob, was really impressed...

Nestor Jr Latag

I contacted them about my slow internet, and Giselle answered the call. She assisted me patiently an

I contacted them about my slow internet, and Giselle answered the call. She assisted me patiently and clearly explained each step I needed to follow. Im very grateful with her service.

jbkgroovechick

Romeo...great tech guy. Got rid of congestion on our router and connection. After a power cut in our

Romeo...great tech guy. Got rid of congestion on our router and connection. After a power cut in our area.He had it back on full service in minutes. Hes a super customer service guy with a friendly, p...

Miriam Hadi

I change my provider from community fibre to ee broadband,I sent their equipment back 15days before

I change my provider from community fibre to ee broadband,I sent their equipment back 15days before the final bill was processed as requested,my final bill was £13.08, I called and confirmed they had...

kumamoto fumio

Roxy, the operator, was excellent at providing advice to ensure the router functioned well. As a new

Roxy, the operator, was excellent at providing advice to ensure the router functioned well. As a newcomer from Japan with limited English listening skills, I appreciated her slow and gentle speech, wh...

Imran Mehmet

Andrew was fantastic. He texted me the night before with his ETA and asked kindly whether this would

Andrew was fantastic. He texted me the night before with his ETA and asked kindly whether this would be okay, giving us PLENTY of time for planning. On arrival he took the time to guide us through h...

Northern Lights

My name is Gen, and I’m writing this review to express my gratitude and respect to Vella from the Co

My name is Gen, and I’m writing this review to express my gratitude and respect to Vella from the Community Fibre support team. She helped me a lot yesterday by troubleshooting the system and patientl...

__Lulu__

Outstanding service and genuine connections

I’ve been using this service for five years while living in a small town surrounded by farmland with limited options. This company is FANTASTIC. They are reliable, friendly, and truly care. I’ve forme...

Carlene Walker

Great service in a remote area

Living in a remote area, I struggled to find decent internet. I was skeptical about this service, but with help from tech support, I was able to set up an antenna that works great.

TheSpideyZ

Do yourself a favor and avoid this service

It’s better than nothing, but barely. The highest download speed I’ve achieved is around 5.5 or 6 mbps, and now it’s dropped to under 2 mbps. I called to cancel the service after less than a month due...

Diane Powell

Extremely disappointing internet experience

This internet has been the worst I have ever used. The maximum download speed is only 19 mbps, and it takes forever to load anything requiring Wi-Fi. After some time, they slowed it down to a point wh...

Alvaritogamer77

Fantastic internet service

This internet service is fantastic. After an outage with another provider, I had trouble getting my router back to normal. I called technical support, and they resolved the issue quickly and without h...

Carlie

Flawless remote work experience

I work remotely and have been with this service for a few months without any issues. The quality of service has been outstanding, and I’m very thankful. With no other options apart from satellite, I a...

Loridana Jacobs

PUBLIC SERVICE ANNOUNCEMENT - DO YOURSELF A FAVOUR AND DO NOT CONNECT WITH DODO. On the 12th of Ma

PUBLIC SERVICE ANNOUNCEMENT - DO YOURSELF A FAVOUR AND DO NOT CONNECT WITH DODO. On the 12th of March, I contacted Dodo to upgrade my service from NBN50 to NBN100. Ever since that call—over a month...

Billy Tang

I can never log in online. They didn't send bills for 6 months only to suddenly send them all at onc

I can never log in online. They didn't send bills for 6 months only to suddenly send them all at once. I can't pay online and so when I call them, I have to go through 5 different menu options before...

Jem Stone (joowlz)

Would give no stars. I have been a loyal Dodo customer re mobile and the internet since 2014. And

Would give no stars. I have been a loyal Dodo customer re mobile and the internet since 2014. And electricity since 2021. In 2021, I was told by Dodo that if I bundled electricity and nbn I would g...

Thaw Thaw

I am extremely disappointed with Dodo’s customer service and billing process. First, I had to wait

I am extremely disappointed with Dodo’s customer service and billing process. First, I had to wait 30 minutes on hold just to ask one simple question. When I requested to change ownership of the acco...

Rebekka Sabatschus

Dodo has disappointed me in all their areas. I had energy, nbn and mobile with them. I haven't rece

Dodo has disappointed me in all their areas. I had energy, nbn and mobile with them. I haven't received one electricity bill, and have no visibility on my online account for any of my services. I've...

Winnifred

Ineffective customer support

Ineffective customer support I purchased 5 sim cards, and only mine did not work. While the coverage is quite decent, I must say the customer support is lacking. On my first attempt, my phone was stuc...

Astrid Salas

I am still waiting for the router — it’s been almost a week. I keep calling customer service, and th

I am still waiting for the router — it’s been almost a week. I keep calling customer service, and they assure me they will investigate or call me back, but nothing happens. Each person tells me the sa...

opsnake456

Great Pricing and Exceptional Support

I chose this service for its excellent pricing and have stayed for nearly a decade due to the exceptional customer support, prompt technical assistance, and consistently great rates—my bill decreases...

Sheridan Wilkin

The customer service was amazing

The customer service was amazing. Helped me out without hesitation. Gave me a good deal. I spoke to women named kerry. Outstanding never had a problem with her or company and I have been with them man...

Leandro

Kerry was really friendly and helpful

Kerry was really friendly and helpful

STEVEN POWDRILL

very good customer service staff very…

very good customer service staff very good at there job kerry hadlum credit to direct save

Kamila Clark

AVOID AT ALL COSTS

At the start of this year I complained about problems with my internet which resulted in them sending out a new router, after I got the new router still having problems like my internets buffering eve...

Wesley Foster

Avoid This Provider

I moved to an area where this provider doesn't offer service, so I disconnected and switched to another ISP. However, the issues didn't stop there. Their backend team constantly calls me, often 5-6 ti...

Kimberly

Useless company

Useless company, no response to customer calls, but they will call you everyday and disturb. Never go for it

Margie Howard

Unprofessional Hathway Mumbai

As far as Mumbai is concerned, Neither the owner Mr. Viren Raheja nor its top management have any respect for loyal Employees nor customers.Their bandwidth provisioning at the backend NOC is also not...

Des Coleman

Worst Service

The worst service I have ever seen. Each customer care gives different information. I regret for choosing this network I strongly recommend not to go for this service.Customer care reps don't know wha...

Matilda Foster

Hathway service has been extremely poor.

Your Hathway service has been extremely poor. I have followed up with you four to five times and sent emails, but I have not received a satisfactory response. Your support person claims to help and th...

Maud Taylor

Not even deserve one star

Not even deserve one star. They don't want to give you any post installment services. They just want money from you and for that they will call in several times a day by different numbers but if you f...

Mikeos Gaming

Military user, they know we have no option but to use them so they fleece us on cost, for a service

Military user, they know we have no option but to use them so they fleece us on cost, for a service that ends up cutting out and dropping signal. The customer service is less than helpful and they cur...

Ben Hogan

Military base user. Several cut outs to the service this month. No refunds for the time unable to c

Military base user. Several cut outs to the service this month. No refunds for the time unable to connect as far as I'm aware. Complicated system to register devices with a limit on device changes. M...

Nabin Rai

I contacted Wifinity to cancel my service and spoke with Liana. She was very helpful and professiona

I contacted Wifinity to cancel my service and spoke with Liana. She was very helpful and professional, and the whole thing was sorted in about a minute. The process was quick, easy, and completely has...

Elise Hannah

Stephanie H was so thorough when I called, and she followed up with updates about how soon my proble

Stephanie H was so thorough when I called, and she followed up with updates about how soon my problem could be resolved. Super helpful and friendly, genuinely lovely customer service. I called yesterd...

Francis

Exceptional support from the representative.

My connection issues were expertly handled by the representative. I was initially hesitant to call, worried about being rushed or misunderstood, but he patiently guided me through my phone settings un...

Jake

Karima

Kariba, was very helpful and receptive. He was patient with me through the process of rectifying my connection.Good job, Karima....Thank you

Rosalyn Coleman

Professional Installer and Excellent Support

The installer displayed professionalism, and the representatives on the phone were very helpful during my inquiries. I also heard great recommendations about your reliability, especially with no signi...

St0rMizZ

Recent Installation Experience

I recently had my broadband installed a few days ago, so I can only provide feedback on the installation process, which was outstanding. The technician was very considerate regarding the installation...

Nestor Parker

Terrible experience with this company! Proceed with caution.

I had a very disappointing experience with this company. I started a new contract thinking I would benefit from their local fiber service. The salesperson convinced me with exaggerated claims. A month...

Ebony Anderson

First class installation from GoFibre…

First class installation from GoFibre today in Spittal, Berwick upon Tweed. 1Gig connection exceeding speeds. Lads were fast, knowledgeable, very tidy and comms throughout great. 1st Class job. Will d...

Danielle R.

Great service

Did exactly what they said,all connected on the day promised with a very friendly engineer no problem.They kept me informed throughout would highly recommend go fibre Half the price of my other provid...

Cletus

Quick internet and easy to use router

Quick internet and easy to use router. Had a few issues and Joe from customer service was really helpful and efficient in getting those sorted! Also thanks to Sean the engineer for getting everything...

Nitesh Patel

Our company purchased two domains. Freeola & Get Dotted took our money, but after purchase, the doma

Our company purchased two domains. Freeola & Get Dotted took our money, but after purchase, the domains were not added to our account. Worse, they were still available on the open market. We were...

Georgene M.

Great service and fair pricing.

Used them for 20 years. Great service and fair pricing.

Candy Wilson

Very Satisfied

Have been with Freeola from their very beginnings.From buying a number of domain names and running a few websites. Customer service has been superb, and patient when dealing with computer luddites lik...

Nancy B.

I have been a customer of Freeola for…

I have been a customer of Freeola for many years, & apart from competitive pricing, have always found them to be very efficient & customer friendly.So I would have no hesitation in thoroughly recommen...

Stuart Howard

Excellent supplier, highly recommended

Great supplier for all domain management and email accounts, I have used them for over 20 years and never had any concerns, easy to contact for any queries and upgrades highly recommend

Godfrey Foster

Been using them for years

Been using them for years, always keep me informed about any changes to service or price. Not restricted to using their router can use my own. Easy cheap website hosting and tools, control panel is ea...

Simon Henricksson

Decently fast internet, although they cheap out on actually providing good devices, been out to my h

Decently fast internet, although they cheap out on actually providing good devices, been out to my house 3 different times each, 'allegedly' fixing the internet issue that being that it wasn't reachin...

James Desjardins

Absolute lousy company!!. I was lied to about pricing was told for months it would be fixed. My serv

Absolute lousy company!!. I was lied to about pricing was told for months it would be fixed. My service area at the time was being offered a 45$ a month package for switching from a competing fiber co...

Ebenezer Brooks

Extremely dissatisfied with the service

This service is incredibly frustrating. The wi-fi frequently disconnects and takes ages to reconnect. I can't understand why these problems keep occurring. It's not due to weather conditions. Please r...

ReskioZ

Deceptive Pricing and Poor Service

They misrepresented their pricing, and my internet quality is both slow and unreliable. I am extremely dissatisfied and wish for this company to face consequences for their dishonesty. Many others hav...

Martin

Low Customer Service Bad Communication

I opted into Fidium after Spectrum bought out my local company, but I cannot reach a human over the phone. Fidium's AI agent just "can't understand what you're saying". It will not process account num...

Emily Cashman

Does anyone actually work here? Or is it all incompetent AI?

What was a positive experience ruined by inability to cancel service. They’re no different than the other internet guys. The internet service was 5 stars. The customer service is negative stars. Cance...

zhuozhuo zhang

Good environment, with peaceful and lovely garden. Everyone has their own private kitchen but also h

Good environment, with peaceful and lovely garden. Everyone has their own private kitchen but also has a shared kitchen which is equipped with kinds of facilities. There is also a study room, you don...

Cora Steele

Nice and easy to use

Eardwulf Coleman

Really easy to connect

Really easy to connect. The whole process took 5 mins for me. Extremely quick. The internet is very reliable.

Jade Andrews

Good experience

Started using 1 week ago but so far everything works great.

Cwichelm Barnes

Efficient and helpful customer service

The customer service was really efficient. I had a problem with my internet and contacted the customer service recently. The representative was really helpful and helped me sort my problem in an insta...

Iona Fisher

I was craving to binge watching movies…

I was craving to binge watching movies since my exam has ended. My previous apartment didn't have a WiFi and relying on mobile data is expensive to watch movies! So here I come, moved to a new place w...

Car Trader

A total scam, their website shows no address or anything, they will suspend your account even with c

A total scam, their website shows no address or anything, they will suspend your account even with credit and tell you why are you so hurt? What merchant is taking payment for these scammers?

Edmund Kelly

Worked as advertised, saved $40

Received the report at the discounted price. Was able to view it instantly and also got it in my email right after paying for it. Will use again.

Vanessa Kelly

Best website for almost everything

Best website for almost everything

Edmund Parker

Car Simulcast rocks

The only place I go to for cheap CARFAX/Autocheck Reports

laith abbadi

SCAM WEBSITE

Paid for bulk but got my account disabled after payment

Car Trader

A total scam

A total scam, their website shows no address or anything, they will suspend your account even with credit and tell you why are you so hurt?What merchant is taking payment for these scammers?

Barbara Scally

I've been dealing with Zee from the Lightspeed Technical team for the last few weeks and can honestl

I've been dealing with Zee from the Lightspeed Technical team for the last few weeks and can honestly say that I'm very impressed. He has gone above and beyond to sort out my issue. He called me when...

Alison Garlick

I had my service installed on Tuesday and it was initially fine. However, it went down at 6pm the sa

I had my service installed on Tuesday and it was initially fine. However, it went down at 6pm the same day and it took 7 phone calls to get back online (which didnt happen until 11am the next day!) ....

billy osborne

Had a pleasure to speak to Joe from the tech team at Lightspeed today, made himself very clear and g

Had a pleasure to speak to Joe from the tech team at Lightspeed today, made himself very clear and gave me my options in no time of the phone call, helped me massively with assisting me with my case!...

Andy

Becareful when signing up to this broadband service as you have a 14day cooling off period but they

Becareful when signing up to this broadband service as you have a 14day cooling off period but they tell you in person that it's from the activation day. But after we weren't receiving the speeds that...

Richard Eccleston

A respresentative who was dealing with us at Lightspeed has been spot on. He has continously kept us

A respresentative who was dealing with us at Lightspeed has been spot on. He has continously kept us informed of updates, very polite, clear, infotmative, extremely accomodating and makes the transiti...

Barbara Scally

The customer service I received was first class. The advisor called me back when he said he would an

The customer service I received was first class. The advisor called me back when he said he would and quickly resolved the issues I was having.

Wai Wei Chew

Fraud! Scam! Avoid this leech! Their 10gbps plan is 100 times slower than my old StarHub 1gbps pla

Fraud! Scam! Avoid this leech! Their 10gbps plan is 100 times slower than my old StarHub 1gbps plan with 6 year-old routers! On top of that, internet service is always intermittent or non existent....

Teddy Reed

Lack of Customer Support Frustrating Experience

Customer support = Nonexistent It feels like I'm speaking to a wall. My internet has been down for two weeks, and despite numerous empty promises for a callback, I've received nothing. The service rem...

Johnson Clark

Unprofessional Assistance for Internet Setup

The service outsourced the job to an unprofessional technician who struggled to connect the modem or router for residential properties. They seemed unable to troubleshoot effectively. Even after re-si...

Taylor

Disappointment with reliability and service.

I’ve been let down by the reliability and service of the company. As my contract neared its end, they charged me for a full year upfront without my approval. When I requested clarification on the rele...

Ebenezer

Frustrating experience with customer service

I have a defective router, and the support team keeps directing me to check with the original manufacturer, even though it's out of their warranty but still covered by the current service provider. Af...

karim_2384

Coming to 10 years with Viewqwest fiber…

Coming to 10 years with Viewqwest fiber broadband in October. With the exception of 2-3 outages (which were resolved promptly), the stability and performance meets expectations!